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NEGOTIATE AND WIN: Unbeatable Real-World Strategies from the NYPD's Top Negotiator
By: Dominick J. Misino with Jim DeFelice
Whether it's with your boss or your customers, the guy fixing your roof or selling you a car, most of what you do every day involves negotiation - the problem is that most of us are lousy negotiators. Not so with Dominick Misino. People have trusted their lives to his negotiating prowess, built on proven strategies and techniques (refined in more than 200 situations and confrontations) that anyone can use to dramatically boost their negotiating success. Now a speaker and consultant, Misino has now taken the techniques and approaches he innovated in the NYPD to corporations around the world, and now, through this book, is sharing them with business readers everywhere. And while the unique info in the book is certainly strong enough to carry it, the added appeal of an author who can offer readers unique insights gleaned from exciting real-life situations will make this book stand out from other titles on the same topic. As the chief negotiator for the NYPD, Misino has talked guys down from bridges, gotten felons to give up their hostages for a few cigarettes, and even managed to disarm terrorists with a few well-chosen words. But his techniques aren't just for the world of hardened felons - Misino's counterintuitive but extraordinarily effective approach explains why the best negotiators: Aren't interested in getting to yes - they get farther with a "no"; Focus on making sure their counterpart feels comfortable and relaxed, because a relaxed adversary is more likely to reveal crucial information about their motivations; Don't let their focus expand beyond the negotiation itself; Always have a mission and a purpose; In Negotiate and Win, Misino will share his best techniques. And he'll do it in easy-to-understand language infused with the color and street smarts of a guy who spent more than twenty years working for the New York Police Department Hostage Negotiation Team. A nationally recognized speaker who lectures to business, school, and police audiences, Misino switches effortlessly from colorful tales of actual hostage experiences to down-to-earth practical situations we all face everyday. Whether he's writing about the time he got a car salesman down USD10,000 in less than ten minutes or how he got a jumper down off the Whitestone Bridge, he makes sure his readers can understand how to apply his techniques to their own lives.
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